Chatbot with AI (Artificial Intelligence)

Cloud platform that unifies and automates your company’s customer service channels, such as WhatsApp, Social Media, Email, and Phone, providing a unique and simplified view of customer interactions, from the first contact to case resolution. The use of AFS Group's Artificial Intelligence automates the first interactions in natural, simple, and objective language, while our queue management optimizes the productivity of customer service teams. Fully integrated with the main tracking, collection, and quoting methods of TMS Systems, as well as other solutions like WMS, CRM, and ERP. 10 reasons to deploy your chatbot today! 1. Centralization of communication 2. Improvement in customer relationships 3. Complete management of online attendants 4. Ease of use and increased productivity 5. Flexibility in customization and configuration 6. Creation of service protocols 7. Organization, control, mobility, and traceability 8. Data analysis and service reports 9. Recording messages on a single number (Images, audio, files, and chat history) 10. Uninterrupted automatic service with 24/7 artificial intelligence