NewLync AS Billing management system
Application Architecture
Information
Redstone Billing Management System-an advanced enterprise-level solution that seamlessly integrates billing management, accounting processing, statistical analysis, and other essential functionalities. This system leverages the CDR interface of Redstone’s REX series integrated communication platform and NewLync 2.0 collaborative communication platform, ensuring unparalleled efficiency and reliability.
Built on a robust B/S architecture design, the Billing Management System offers a comprehensive platform for detailed call analysis, statistical reporting, and precise billing calculations. It empowers enterprise managers with intuitive insights into internal phone usage, enabling streamlined management of telephone expenses and meticulous tracking of call records across various departments and branches.
Call record query
Streamlined and efficient handling of call records, encompassing not only the ability to review call logs but also the option to retrieve them via tags; Administrators are empowered to export query results or maintain a comprehensive database of all call records.
Administrator-level permission management
The system enables centralized management of all administrator information, assigning distinct management permissions based on the roles assigned to each administrator. Sensitive information within the ticket can be concealed and processed accordingly.